"I think that one of the strengths of this book is that the strategies described can significantly improve transit service efficiency and cost effectiveness."

Todd Litman,
Executive Director, Victoria Transport Policy Institute

"Started to read the manuscript and couldn't put it down. I think (the book) has got something to say and the DIY Manual style is very refreshing and useful... (The) "action centred" research has been very thorough and the work deserves a wider audience."

Paul Fawcett
Honorary Visiting Fellow, Sheffield Hallam University

"It is clearly an ideal book for students studying public transport options and should be on the reading list for the new CILT module....It certainly highlights for planners etc key issues involved in developing and giving priority to public transport vehicles.....all aspects are covered by the author and it will certainly act as a framework or plan to tackle issues /concerns in respect of improving access and mobility by public transport... (it) will provide immense assistance to planners to ensure that they have covered most of the requirements to develop public transport services for the benefit of all residents not just passengers"

Dr Dave A. C. Maunder,
International Vice President. Chartered Institute of Logistics & Transport (CILT)

"...Brown has addressed important "non technical" issues that create barriers to successful implementation of urban transport projects in developing countries..(he) identifies four groups of barriers: 1) political 2) policy related 3) economic and 4) social barriers, where the political barrier often encourages short term results, while policy barriers do not always understand the importance of citizen mobility and the link between transportation and economic opportunities. The social stigma of public transportation is also often underestimated according to Brown. His work is interesting and important as more and more cities are faced with transportation systems that are unsustainable."

Professor Gunilla Jönson Professor, Packaging Logistics, Lund University